There are three exceptions to this that we are aware of: there are some older copies of Quicken, Quickbooks, and Paperport , which cannot print to the EssentialFax Printer. If you want to use print-to-fax with these programs, please test it out first.
Yes you can - that is built right in to the EssentialFax program. Please see the article Create a fax using your scanner
Please see this article about Running the Printer Driver Repair Tool
Yes. You can use a cover sheet by itself for a simple "cover sheet fax". Please see the article Creating a quick fax using just a cover sheet and a short message
EssentialFax is not a service, it is simply a software program.
There are no ongoing fees, just the one time purchase fee.
Think of it as a fax machine that has been made into software. It works much the same way. You need a faxmodem and telephone line to dial out on. Phone costs including long distance are your responsibility. or DSL?
* note: We do not charge upgrade fees for minor version changes, however a small upgrade fee may be charged for major program upgrades, or for upgrades to accommodate new versions of Windows.
Yes. Because of the very large amount of time and expense needed to produce a Windows 8 version of EssentialFax, a separate license purchase is needed. This license works for both Windows 8 and Windows 10.
In most cases. Please read this informational page.
Unfortunately, telephone services known as VoIP (Voice over Internet Protocol) are usually not reliable for faxing. For detailed information about this, please read this article.
As with a fax machine, you must provide the phone service and phone number. Essential Fax just communicates with your modem, which in turn is plugged into your telephone line. Think of it as a fax machine that has been made into software. The fax number, as with a fax machine, is the phone number of whatever outlet you are plugged into.
Yes, but not both at once.
EssentialFax is not able to send or receive faxes while the telephone line is in use, nor can it differentiate between incoming voice calls or fax calls. This is just like a fax machine, which can only send or receive faxes while the phone line is free.
No. EssentialFax works directly with the modem. It does not use your internet connection. EssentialFax dials out on your telephone line, just like a fax machine.
Unlike email which is stored by your Internet Service Provider until you retrieve it, the telephone company does not provide any capability to store incoming faxes until retrieved. To receive a fax, the computer must be on, and the program must be running in Receive mode. The computer cannot be in "sleep" mode.
Not at this time.
Yes. Select the faxes you wish to send, and click the Send button. Please note that this is different from broadcasting or "blasting" faxes - sending the same fax to a group of people or to the entire phonebook. EssentialFax does not support broadcast faxing.
Not at this time. For small jobs (under 100 recipients), you can use the Clone feature (see slideshow) to create exact duplicates of a fax - one each for a list of recipients you select. This method actually gives you far more control over the sending and monitoring of each recipient. For more detailed information please see the Creating copies of faxes using the Clone method article
No. It requires a local modem, and the software may not be shared.
This also applies to sharing the printer driver - the printer driver
may not be used as a shared printer.
EssentialFax does not offer automatic forwarding to email or other
email capabilities at this time. However you can easily
export a fax as a PDF or TIF file using EssentialFax, and
attach it to an email message using your regular email program
EssentialFax keeps a log of each transmission attempt - whether
sending or receiving, successful or not. Reports of faxes sent can
be generated from this log. There are plenty of sorting and filtering
options available. For a visual, please see the
Yes it can. More information can be found this page
EssentialFax can import your WinFax phonebook. More information can be found this page
Yes it can, for version 3 or above. More information can be found
Yes - please see the complete list of capabilities on
Windows 8 and 10 Latest FAQ
If you have a question that is not answered here, feel free to send us an email. For technical questions, email firstname.lastname@example.org and for purchase or upgrade related questions, send email to email@example.com.